Shipping policy

Items shipped are shipped from the office of Define You Innovations, LLC. and all insurance or guarantees of delivery and condition of product shipped are determined by the shipping company selected at the time of purchase or shipping company that takes charge of the delivery. Please contact the company listed on your confirmation email. If you have exhausted all of the resources provided to you by the shipping company and still have not received your item or have not received your confirmation email please use the contact information for DYI,LLC. referring to your issue along with any identifiable details to expedite your process. It is the DYI, LLC. desire to have you receive a satisfactory product. It is also asked in respect of this small business that you not take to any platforms to resolve, share or tarnish the DYI, LLC. brand.